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Refund Policy

Last Updated: January 1, 2026

1. 7-Day Money-Back Guarantee

At Marinios IPTV, we stand behind the quality of our service. If you are not completely satisfied with your subscription, we offer a full refund within the first 7 days of your purchase date.

2. Conditions for Refund

To be eligible for a refund, you must meet the following criteria:

  • Your request must be submitted within 7 days of the initial purchase.
  • You must have contacted our support team to attempt to resolve any technical issues before requesting the refund.
  • Your account must not be banned or suspended for violating our Terms of Service (e.g., account sharing abuse).

3. How to Request a Refund

To request a refund, please send an email to 4pde.sales@gmail.com with your order number and the email address associated with your account. Please include a brief explanation of why the service did not meet your expectations.

4. Processing Time

Once your refund request is approved, we will process it immediately. However, depending on your bank or payment provider, it may take 3-7 business days for the funds to appear in your account. Cryptocurrency payments cannot be refunded due to network fees and volatility.